Privacy Policy

Last updated: January 2024

1. Introduction

Periwinkle-heath ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or use our services, we may collect personally identifiable information, such as:

• Your name
• Email address
• Postal address
• Information about your property
• Details of your enquiry or project

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Process and manage consultation bookings
• Send you information about our services that may be of interest
• Improve our website and service offerings
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where processing is necessary to comply with a legal requirement

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. We may share information with trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

8. Your Rights

Under data protection legislation, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Periwinkle-heath
47 Grosvenor Lane
London, SW1A 2DX
United Kingdom

Email: [email protected]